Top 5 Most Important Customer Experience Trends for 2019 1200 800 The User Experience Design Guide

Top 5 Most Important Customer Experience Trends for 2019

We recently asked 2,000 customer experience (CX) professionals about the state of their company’s customer experience strategies, methods, goals, and obstacles. We wanted to know, “What are companies that are delivering an outstanding customer experience doing differently than everyone else?”

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UX Conference Austin Announced (May 13 – May 17) 150 150 The User Experience Design Guide

UX Conference Austin Announced (May 13 – May 17)

In-depth, full-day courses, teaching user experience best practices for successful design. Conference focus on long-lasting skills for UX professionals. May 13 – May 17, 2019.

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Children’s UX: Usability Issues in Designing for Young People 150 150 The User Experience Design Guide

Children’s UX: Usability Issues in Designing for Young People

Summary: New research with users aged 3–12 shows that children have gained substantial proficiency in using websites and apps since our last studies, though many designs are still not optimized for younger users. Designing for children requires distinct usability approaches, including targeting content narrowly for children of different ages.

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